After your order ships, we will send a shipping confirmation to the email address provided at checkout. Where available, the email will include a tracking number and a link to the carrier's tracking page.

Tracking may take up to 48 hours after carrier handoff to begin updating. Carrier scans and estimated arrival dates are controlled by the carrier and may change in transit.

If you have not received a shipping confirmation after 3 business days, or if you need help with tracking, email support@valenrove.com and include your order number.

If a tracking page shows delivery but you cannot find the package, please contact us within 7 calendar days of the delivery scan. We may ask you to confirm your delivery address and complete reasonable carrier-review steps.